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Moodle is the Web-based learning management system used at Sandhills Community College to enhance class communication, organization and presentation by providing customizable, website templates for courses offered. It is designed to provide tools for building online resources for use with regular classes or to support classes offered completely online.

To really understand what Moodle is, you need to explore it for yourself.

Show Me an Example  |  Try Moodle Before Classes Begin  |  How to Login  |  Technical Requirements  |  Student Help & FAQ

Below is a sample screen shot of a course in Moodle.

The basic layout of a Moodle course contains the following structure:

  1. The first block in the course contains information that you will need throughout the semester. Items in this block include Announcements, Course Syllabus, Schedule of Assignments and other important course links
  2. Other important information is typically on the left side of the course. Things you will find here include an Administration block which will allow you to view the course Gradebook, the Quickmail block which you will use to send email in Moodle and faculty contact information. Each course may have a different look when you view these blocks.
  3. Course topics are numbered from one to the total number of topics in the course (or they may be listed by week). They are found under the module containing the Syllabus and Schedule of Assignments. This is where you will find the course resources and activities that you will complete.

<< Back to Moodle Help

  1. Click the Moodle button link
  2. Login with the following account
    Username: sccmoodle
    Password: learnmoodle
  3. C4. Click on the course name in the My Courses block.
  4. 5. Click Moodle-Help-4-Students.

Click on each link in the course to familiarize yourself with Moodle. Have fun!

<< Back to Moodle Help

How to Login to Moodle

  1. Go the Sandhills home page (
  2. Click the MySCC link at the top right of the page.
  3. Click on Moodle on the left side of the MySCC page.
  4. Enter your username and password and then click the Login button.
  • Always login from the MySCC page.
  • Don’t use a saved password. Always type the password into the box.
  • Be aware, that as a security precaution, the system will lock your account for 30 minutes after three incorrect login attempts.
  • Go to the Password Management tab on this page to reset your password.

If you are unsure what your username or password are, click here to reset your password.

<< Back to Moodle Help


  • Windows: XP, Vista, Windows 7 or Windows It is highly recommended to use Firefox instead of Window’s default browser Internet Explorer.
  • Macintosh: Mac OS X. It is highly recommended to use Firefox as your web browser instead of the Mac's default browser Safari.
  • Depending on the use of streaming media, interactive multimedia, or other content in the individual courses, you might need additional hardware/software or browser plug-ins.

Internet Connection

It is possible to do work in Moodle using a dial up modem connection; however, it is highly recommended to use a broadband Internet service such as: DSL, wireless broadband, or cable for the best Moodle experience. Slower Internet connections will require more time to download assignment files, view instructional videos, or listen to audio files from your instructor. The more media intense your course, the more important your Internet connection becomes. It is not recommended to complete your course on your cell phone!

Web Browser

We highly recommend you use Firefox or Chrome to access your Moodle course.

Safari will not work with Moodle.

  • Java, JavaScript and cookies must be enabled in your browser of choice
  • Pop-up blocking software may need to be disabled to properly access Moodle (see below for more details)

We encourage you to keep your browsers current to improve security and functionality.

Recommended Free Downloads

Pop-up Blocker

There may be times when links that open in new windows are blocked by your computer’s pop-up blocker. The fix for this issue is:

  1. Click Firefox and chose Preferences.
  2. Click the Content tab.
  3. Click the Exceptions button and add to the list of exceptions.
  4. Close the window.
  1. Open Chrome and at the top right click the Menu bar tab.
  2. Click Settings.
  3. At the bottom, click Show advanced settings.
  4. Under Privacy, click Content settings.
  5. Under Pop-ups, leave Do not allow any site to show pop-ups selected.
  6. Click Manage exceptions and add to the list of exceptions.
  7. Select Done, Done again and close the tab.

Technical Tips for Using Moodle

  • Avoid using the "Back" and "Forward" buttons on your browser while using Moodle
  • When logged into Moodle, never leave your work sitting idle for more than four hours or the system will log you out automatically without saving or submitting your current work.
  • When having difficulty logging in, close all of your web browsers and try again from the MySCC page. After 3 incorrect login attempts, your account will be automatically be locked for 30 minutes.

<< Back to Moodle Help

What level of computer skills do I need to take an online course?
Before you sign up for an Internet course it is important that you:

  1. Are familiar with general computer terms and use.
    For example, if you don't know what it means to reboot your computer you should take an introductory computer class onsite before signing up for an Internet course.
  2. Are comfortable surfing the web and using search engines.
    Remember that the entire course will be taught over the Internet. Your instructor will expect (rightly so) that you know how to use the Internet when you sign up for this class. You will probably be asked to do research on the Web in addition to accessing the course site.
  3. Have access to a reliable computer.
    The actual specs your computer will need depend on the course you are taking and your patience. For example - some courses will require that you install additional software to complete the course. Obviously, your computer will have to be capable of running that software. If you have a Pentium class machine with at least 16 MB of RAM you'll probably be okay for most classes. Of course the slower your PC the longer it's going to take you to complete your work and view the course site. If you don't mind the wait you can probably make do with a slower computer. An ideal range for the typical user is a computer that is less than 3 or 4 years old. Be sure your computer has a recent version of Internet Explorer or Firefox installed and working correctly. To check your version click on the Help Menu and click About from the drop down menu. You should see a version number on this screen.
  4. Have access to a reliable Internet connection.
    Although we do have some students who complete Internet courses using the computer labs or LRC computers we highly recommend that online students have their own computer at home.
  5. Know how to send and receive email, including file attachments.
    The majority of contact with your instructor will be through email. Moodle does offer an email feature but you will also need to be able to use your Sandhills student email account to send and receive email. Additionally, you may need to send your instructor file attachments using email. If you don't already know how to do these things, learn how to do them before you sign up for an Internet course.

When is the first day of class?
Online and hybrid courses follow the regular semester schedule. They have the same add/drop, midterm and finals schedule as on-campus courses.

What if it’s the first day of class and my course is not showing up in Moodle?
If it is the first day of the semester and your course is not appearing in Moodle, please contact the instructor of the course. If you do not know the instructor, you can use the current schedule to find out. Hybrid courses may not be available until after you meet in the classroom.

NOTE: It is very important that you login to your online course within the first three days of the semester and complete the orientation activity. If you do not complete this activity, you will be reported as a never attend and dropped from the course which will affect your financial aid.

Are online and hybrid courses self-paced?
No, all hybrid and online courses at Sandhills run on a regular semester schedule. They have the same add/drop, midterm, and finals schedule as on-campus courses. Fully-online courses have weekly assignments, tests, and other requirements that must be turned in electronically on certain dates specified in the course syllabus. Hybrid courses have some of these online requirements, as well as scheduled class meetings.

What do I do if I forget my password?
You can reset your password at any time. Click on the Password Management tab at the top of the page. To complete the process you will need the last four of your social security number, birth date and your student number.

What should I do if my user name and/or password do not work?
If you have tried several times to login unsuccessfully, your account may be locked as a security measure. Please wait 30 minutes before trying again. If you are not sure what your password is, please go reset it using the Password Management tab provided on the MySCC page.

What is my email address and password?
Your email address and password were given to you when you originally set up your account. The password is the same as your password for Web Advisor and Moodle. The email address will be your Please note that when logging in to any resource it is not necessary to include the part of the address after the @ sign. To access student email click the Student Email link at the top of this page.

My lessons are in PowerPoint or Word format, but those programs are not on my computer. How can I access them?
Under the Student Advantage program, Sandhills Community College is offering all active students the chance to download, at no cost, the latest version of Microsoft Office – currently Office 2016 for Windows and Office 2016 for Mac. This program provides Office 365 ProPlus to students and allows you to install the full suite of applications on up to 5 computers.  To download Office, go to the Microsoft Office for Students link under Student Resources on the MySCC page.

What time commitment should I plan to make?
Online courses require at least as much time as classroom-based courses. Please note that online classes run during the normal semester. While students do not have to attend class at a given hour and day, they do have to sign on, do the assignments, interact with their instructors and classmates and generally participate in the courses on a regular basis.

How do I find resources that I need from the Sandhills Community College Library?
The library offers many electronic resources for distance students including electronic books and databases containing more than 11,000 journal, newspaper and magazine articles. There is a link to the on the header of this site (MySCC) and

Do I need my own computer and Internet service?
Yes. While it is possible to work on an online course from any computer with an Internet connection, it is very difficult to complete the course if the student does not have easy access at home. You really need your own computer with Internet access.

Is an online course easier than a traditional class?
No. In fact, the reverse is more likely true. While we do try and provide student/teacher interaction in the courses, you still may find that you have to do a bit more work on your own.

Can I take both Distance Learning classes and regular traditional classes?
Yes! You can take any "mixture" of hybrid, online, and traditional courses as best suit your program and your schedule.

Is the credit received through Distance Education courses different from traditional, in-person classes?
No, because you are required to fulfill the same requirements that you would in the same class presented in a traditional classroom

How do I drop an online course?
You are responsible for completing the appropriate paperwork to drop an online course. Many times the instructor of the course will send an email to you with the needed information for the form including the last date of attendance. The email can serve as the instructor’s signature on the drop form. Make sure to print this email and attach it to the drop form when turning it in to the registrar.

How do I turn off pop up blockers?
It depends on which browser and operating system you are using. For information on turning off the pop up blocker for some popular browsers, visit the following resource: Lawrence Berkeley National Laboratory.

How do I check to see if Java is working on my computer?
You can visit the Java web site to test your computer.

How do I update Java?

  • Apple (OS X)
    Apple supplies it’s own version of Java. Use the Software Update feature (available on the Apple menu) to check that you have the most up-to-date version of Java for your Mac.
  • Windows
    To update Java on a Windows based computer, go to the Java web site and follow the installation instructions.

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